For a full list of services, inclusions and costs, visit our Fees page : https://carematcher.com.au/fees

It’s simple, call our 1300 number or click on “Talk to an advisor near me” on our homepage.

Once you have made contact we will ask some simple questions to understand your needs. This information will be passed on to one of our expert Care Matchers who will be in touch to arrange a call to discuss your options and assist you in servicing your needs.

Once you choose from one of our packages you will be invoiced accordingly for the amount listed.

Packages 1 and 2 need to be paid prior to receiving services.

If you select package number 3 and you choose from one of our preferred providers – your placement fee is paid by the provider upon placement.

If you select package 3 and you select a provider who is outside of our preferred list you will be invoiced upon confirmation of placement.

You will either speak or meet with one of our Care Matcher placement consultants. You will be informed of all the options available to you for care, both verbally and in writing.

Each client will be given a written report that shows the details for care, including comparisons between providers and information on services provided.