We're here to help,
no matter your situation
Adjusting to the transitions of life is not easy at any age. Whether it be moving into a retirement village, Aged Care home or simply needing more help at home.
We’re here to assist you through the process.
Residential Aged Care
Understand everything you need to know about facilities and how Care Matcher makes recommendations.
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Care types offered.
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Availability / vacancies.
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Ratings & reviews.
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Accreditation status.
Care types offered.
Availability / vacancies.
Ratings & reviews.
Accreditation status.
Home Care
Which care packages are available and how they may suit your needs
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Types of care packages provided.
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Access to funding.
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Understanding your needs.
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Implementing services.
Types of care packages provided.
Access to funding.
Understanding your needs.
Implementing services.
Emergency Respite
How to access care in times of urgent need.
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Who to call for help.
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What information you need to provide.
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Options available for respite.
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How to transition from respite to full time care.
Who to call for help.
What information you need to provide.
Options available for respite.
How to transition from respite to full time care.
Financial Advice
How to fund your residential aged care.
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Government funding / subsidies.
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Private funding.
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How to plan ahead.
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Access to expert advice.
Government funding / subsidies.
Private funding.
How to plan ahead.
Access to expert advice.
Understanding what's involved
Navigating the aged care sector can be confusing, so we have several resources available which can help simplify and streamline your experience.
Support through each step
We believe that regardless of your financial means you should have access to quality information and advice along life's transitions.
FAQs Frequently asked questions
For a full list of services, inclusions and costs, visit our Fees page : https://carematcher.com.au/fees
It’s simple, call our 1300 number or click on “Talk to an advisor near me” on our homepage.
Once you have made contact we will ask some simple questions to understand your needs. This information will be passed on to one of our
expert Care Matchers who will be in touch to arrange a call to discuss your options and assist you in servicing your needs.
Once you choose from one of our packages you will be invoiced accordingly for the amount listed.
Packages 1 and 2 need to be paid prior to receiving services.
If you select package number 3 and you choose from one of our preferred providers – your placement fee is paid by the provider upon
placement.
If you select package 3 and you select a provider who is outside of our preferred list you will be invoiced upon confirmation of placement.
You will either speak or meet with one of our Care Matcher placement consultants. You will be informed of all the options
available to you for care, both verbally and in writing.
Each client will be given a written report that shows the details for care, including comparisons between providers and information on
services provided.