Fees
We believe in honesty and transparency in all areas of our business, including costs. See
below for an outline of the services and costs associated with each of our packages.
| Services |
Initial Consultation |
Package 1 | Package 2 |
Package 3 (Home Care) |
Package 3 (Residential) |
Package 3 (Provider) |
|---|---|---|---|---|---|---|
| Phone call - (15-30 minutes) | ||||||
| Phone / video call - (1 hour) | ||||||
Report
|
||||||
| Arrangement of facility tours | ||||||
| Assistance with paperwork | ||||||
| Recommendations | ||||||
| Step-by-step plan | ||||||
| Face-to-face meetings | ||||||
| Attendance at facility visits | ||||||
| Facilitation of placement | ||||||
| Tailored financial advice | ||||||
| 1 month follow up | ||||||
| 6 month follow up | ||||||
| Fee | Free | $385 | $1,045 | $1,650 | $2,200 | Free* |
1
Initial
Consultation
Consultation
FREE
- Phone call - (15-30 minutes)
2
Package 1
$385
- Phone / video call - (1 hour)
-
Report
- Includes placement availability
- Care types offered
- Financial requirements
- Facility accreditation status
- Tailored financial advice
- 1 month follow up
- 6 month follow up
3
Package 2
$1,045
- Phone / video call - (1 hour)
-
Report
- Includes placement availability
- Care types offered
- Financial requirements
- Facility accreditation status
- Arrangement of facility tours
- Assistance with paperwork
- Recommendations
- Step-by-step plan
- Tailored financial advice
- 1 month follow up
- 6 month follow up
4
Package 3 - Home Care
$1,650
(Client Pays*)
(Client Pays*)
- Phone / video call - (1 hour)
-
Report
- Includes placement availability
- Care types offered
- Financial requirements
- Facility accreditation status
- Assistance with paperwork
- Recommendations
- Step-by-step plan
- Face-to-face meetings
- Attendance at facility visits
- Facilitation of placement
- Tailored financial advice
- 1 month follow up
- 6 month follow up
*If a home care provider outside of the Care Matcher provider network is chosen, Client is responsible for package fee.
4
Package 3 - Residential
$2,200
(Client pays*)
(Client pays*)
- Phone / video call - (1 hour)
-
Report
- Includes service availability
- Care types offered
- Financial requirements
- Accreditation status
- Arrangement of facility tours
- Assistance with paperwork
- Recommendations
- Step-by-step plan
- Face-to-face meetings
- Attendance at facility visits
- Facilitation of placement
- Tailored financial advice
- 1 month follow up
- 6 month follow up
*If a residential aged care provider outside of the Care Matcher provider network is chosen, Client is responsible for package fee.
5
Residential or Home Care
(Provider pays*)
(Provider pays*)
FREE
- Phone / video call - (1 hour)
-
Report
- Includes availability
- Care types offered
- Financial requirements
- Accreditation status
- Arrangement of tours
- Assistance with paperwork
- Recommendations
- Step-by-step plan
- Face-to-face meetings
- Attendance at facility visits
- Facilitation of placement
- Tailored financial advice
- 1 month follow up
- 6 month follow up
*If a provider within the Care Matcher provider network is chosen, Provider is responsible for package fee.
* If a Care matcher provider partner is selected, the fee is paid by the provider and the consumer
incurs no costs.
If a partner provider is not selected, the consumer incurs the full fee as outlined above
If a partner provider is not selected, the consumer incurs the full fee as outlined above